Shipping policy

 

Shipping policy

Delivery in Kenya

For deliveries within Kenya, we charge a flat rate of 8 USD / 800 KES.

International delivery

For international deliveries, we ship only with DHL, and you'll be able to track your package to your door.

Our delivery charge is the same to any country outside of Kenya, and it's based on the single largest item in your order — not the total number of items.

Small — 30 USD
Bracelets, keychains, earrings, and other small accessories.

Medium — 60 USD
Baskets, bags, and home décor pieces (most of what we make falls here).

Large — 90 USD
Our biggest, oversized baskets.

Buy more, save more: since shipping is based on your largest item, adding a few more small pieces to an order with a basket or bag costs you nothing extra to ship. A bracelet or keychain added to a basket order ships for free — so it's worth filling out your order rather than placing it separately.

Duties and taxes

Please note that your order may be subject to import duties and taxes, which may be added once your shipment reaches your country. We have no control over these charges and cannot predict their amount, therefore these are not included in your order and will need to be paid locally upon receipt. Please contact your local customs office if you need further information before placing your order. You will be responsible for any duties or taxes applied to your package.

How it works

Once you have placed your order you will receive a confirmation email from us. All orders will be dispatched from our workshop within 2-5 days of the payment being received.

Please take care to enter your delivery address correctly. Once an order has been dispatched, we're unable to amend the delivery location or redirect your order.

Support

If you have any questions about shipping your order, please send us a message via our Contacts page and we'd be happy to help :)

 

 

The shipping price remains the same if you fill your box with several items.

Our shipping boxes are especially designed to fit each size basket as economically as possible. 

The baskets fit nicely inside one another, and the baskets are light. When you add a few smaller items to your box, the shipping price remains the same.Your shipping cost will be most well worth if you buy several items at once.

Duties and taxes

Please note that your order may be subject to import duties and taxes, which may be added once your shipment reaches your country. We have no control over these charges and cannot predict their amount, therefore these are not included in your order and will need to be paid locally upon receipt. Please contact your local customs office if you need further information before placing your order. You will be responsible for any duties or taxes applied to your package.

How it works

Once you have placed your order you will receive a confirmation email from us. All orders will be dispatched from our workshop within 2-5 days of the payment being received.

Please take care to enter your delivery address correctly. Once an order has been dispatched, we're unable to amend the delivery location or redirect your order.

Support

If you have any questions about shipping your order, please send us a message via our Contacts page and we'd be happy to help :)